Shipping policy
| LOCATION | DELIVERY TIME | COST |
|
Hong Kong SAR |
2-3 working days |
free of charge |
| Macau SAR | 3-5 working days |
free of charge |
| China Mainland | 3-7 working days |
calculated at checkout |
| Rest of Asia |
5-10 working days |
calculated at checkout |
| Europe |
10-14 working days |
calculated at checkout |
| United States |
10-14 working days | calculated at checkout |
|
Canada |
10-14 working days | calculated at checkout |
| Rest of the world |
10-14 working days | calculated at checkout |
Delivery times are calculated based on working days and do not include public holidays.
Orders are processed during working days (Monday - Friday, 9am - 6pm HKT).
The threshold for free shipping depends on the country. For details of the regular delivery schedule check the table above.
MORE INFO:
The products are delivered via Affiliated couriers, directly to the User, at the delivery address specified during the order phase. Affiliated couriers of the Seller will make reasonable efforts to deliver the Shipment according to the Seller’s regular delivery schedule and arrangements. However, these schedules are not binding and do not form part of the contract between the Seller and the User. The Seller is not liable for any damages or losses whatsoever arising as a result of the delay caused by the Seller or its Affiliated couriers.
Shipments cannot be delivered to addresses consisting solely of Post Office Boxes (PO boxes) or postal codes or ZIP codes. Shipments will be delivered to the Delivery address given by the User, but it is not necessary to the named Receiver personally.
In completing the registration procedure, is required for the execution of this contract and all relative correspondence, that the User authorizes the Seller to notify his/ her personal data to the curriers and/ or shipping companies used to deliver the purchased goods, in order to allow their delivery.
This Site allows the delivery of the products to be requested at an address that is different to the User’s own, provided that it is within the User’s Country of residence that was indicated at the registration; in any case, it is responsibility of the User to specify all the necessary details for successful delivery.
It is never possible to collect the products that were purchased via the Site directly from the Seller’s warehouse.
The costs and types of delivery offered may vary according to the Country and the method of delivery chosen by the User.
These costs and any additional cost shall be borne by the User, unless specified differently. The charges will be clearly and separately indicated on the order summary, before the User continues the transmission of the said order, as well as in the confirmation e-mail.
The User always has the option of checking the status of his/her order through a link, inserting his/her order number or through his/her personal area.
The order must be made directly from the site of the Country in which it has to be delivered. Any order made from the site of a different Country to that of destination, or to an address not accepted by our courier, will be automatically cancelled.